Bob Saget, silly, The Aristocrats

Microsoft’s Zune Music service seems to be a good deal by letting you Download for Keeps ten songs per month while subscribed to its $15 monthly buffet of music. But there are 2 major drawbacks:

1.  The buffet is not as big as you would expect. It disappoints, sometimes big time! Most of Led Zeppelin’s catalog must be purchased. And many popular albums are only partially downloadable without buying. But if you like Savage Garden, you’re in luck…

2.  The Zune service is accessible via the web and on your PC, but the only mobile device on which you can download is the Zune Player.

* revision: the Zune desktop software only wants to connect with a Zune device. But, you can use other means to get the .wma files onto your non-Zune device. Windows Explorer is tricky / tedious because you have to click through the path to each album. But, if you have Real or Rhapsody software you can import all of the .wmas into your library at once.

Uh-oh, I just discovered that Rhapsody uses the same catalog. Even though the songs will play on my nifty little $45 Sansa, I can’t get the Led out! What gives?

Rhapsody, Sansa, Zune

Gmail’s use of the “Conversation” causes confusion with its Filters system. If you are reading a message, aka “part of a conversation thread” then you can use the drop down menu “More Actions” => which shows a link “Filter Messages Like These.”  It’s a good feature to have—if it worked properly. But the filter page that appears after you click this option does not pertain to the specific message (example, “sender”) but rather, to the FIRST message in the thread. And often times the first message is by YOU (the user).

Here’s how it plays out; I compose a message to ten people asking if they want to join a new fake band. I get a few positive responses. I read the response from “Jerry.” I decide to Filter all messages from him so that I can Label as “fake band.” I click “Filter Messages Like These.” Instead of populating the “From” address with Jerry’s, the filter populates it with my email address.

This is all the more problematic because for some reason, Gmail does not allow you to create filters based on Contact Groups, neither from the Contact Group edit panel nor from within Filters New panel. The situation is completely ridiculous because in most other places, Google is VERY on-top of granting access to your Contact List. I’ve written about this before, specifically the consequence of having to edit a filter per email address (which changes sometimes) rather than with a Person / Contact (or Group).

Oh Google! I have grown convinced that you alone are the most high Internet company, and will always do right. And yet I occasionally confront silly user interface glitches that seemingly contradict this vision of you as Ultra Righteous. Please please see if you can find someone who can take a break from counting money and insert some pragmatism into your designs.

gmail, Google

I made a Google Gadget for Auntie Bell. Now you can add her to your iGoogle page so that you can quickly find out if a year is from the Antebellum Period.

For more, see Auntie Bell in the Fun-n-Games section of this web site.

Or, go ahead and add the gadget!

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Google is making waves in the software industry, pissing off Apple and teasing Microsoft with plans to build an operating system, Chrome, based on its browser of that name. But by skipping the ‘interim’ step of making desktop software it is missing a big and present opportunity. The new model in software is "syncing" in which several platforms–phone, web site, desktop – run "applications" (apps) that synchronize content / data. When given a choice, the browser is usually the last resort for the user. She would rather run an app than open up Safari (et al) and go to a URL. Likewise, it’s easy to open a program on the desktop and enjoy a ‘rich’ experience.

Microsoft understands this, and is able to offer Windows Live Mail, which syncs Email and Contacts and Calendar from the desktop with the Hotmail / ‘Live’ web programs. Google understands this, to the extent of mobile devices and the web (by the way, it licenses the sync technology from MS). But on the desktop, Google only offers..er, Google Desktop. It requires ‘Google Gears’ if you want to access certain apps off-line. In either case, the apps (Calendar, Mail) run through the browser. The apps are ‘read-only’ when off-line: you cannot create a new message or event. Strange.

Google’s offering is the result of a way of thinking that seemed plausible 2 years ago (before Apps and Adobe AIR took off), but now seems silly: that the web means the browser. And it thinks a user accesses a desktop version only when off-line, rather than the other benefits of specialization and richness. Being online does not only mean browsers, but, web browsing does mean being online in people’s mind. People hate using a browser off-line. It’s counter-intuitive. Sure, there’s a lot one can do in a browser as Firefox shows. And there’s a lot more that can be done, as the Chrome OS will no doubt prove. But today, in Dec. 2009, I just want to access my Gmail on the desktop. The best way to do that is with Windows Live mail program (which supports Gmail). But the best overall experience for mail / contacts / calendar syncing is with Windows Live (Hotmail) itself. So I am switching to Live.

Maybe soon Google will at least support an Adobe AIR developer who can make a sweet Google AIR app. Is there anyone out there?

Adobe AIR, Chrome, email, Google, Microsoft, syncing